General Information
GENERAL INFO
Our fine art photography prints are printed on demand using a LightJet printer on Fuji Crystal Archive papers; we use high gloss FujiFlex for our face mounts. LightJet printers achieve a continuous tone by exposing light on photographic paper and are used by the world's top photographers. Limited editions are signed and numbered in the bottom righthand corner, while open editions are unsigned. Print sizes listed are the image size. Every print includes an additional 2-inch white border all the way around to protect the image during shipping and framing.
FRAMING
Face Mounts
We currently offer all of our prints face-mounted. Face mounts are an attractive, contemporary option with clean lines and an almost 3-D visual effect. We use gallery grade OP3 acrylic, which filters approximately 98% of harmful UV light and is lighter, more transparent, and more impact resistant than glass. Face mounts come ready-to-hang with a black box frame on the back that looks like "floating" off the wall. These images do not have a 2-inch white border on them like our tube shipped prints. Below are two examples of our face-mounts ->
Mounting
If you do not have a reliable framer nearby or want to take some of the stress out of having a large print mounted, we can help. By allowing our printer to mount your print in-house, you will ensure your print is mounted flawlessly and ready to frame, as most error and damage occurs during the mounting process. Mounted prints ship flat, which will be quoted on an order by order basis. Shipping a mounted print will be more expensive than tube shipping, but will avoid potential problems (if you do not have a reliable framer) which could result in more time and money spent in the long run. We have multiple options for mounting, the most popular being 3/16" acid-free foam core or rigid aluminum Dibond. Please contact us directly after checkout if you are interested in having your print mounted.
SHIPPING
All print-only orders are tube shipped via FedEx for a flat rate of $20. Shipping price includes packaging materials and handling. Please allow 1-2 weeks for your print to ship, though often it's much quicker. For custom orders that include mounting or framing, all items will ship flat. We offer flat rate shipping depending on the size of the print. If you need expedited shipping contact us before placing your order for a custom quote. Please allow up to 4 weeks for shipment.
Please take a moment and double check that your address is correct at checkout to avoid undeliverable or returned packages. We cannot offer free shipping if this occurs and will have to charge you to resend your parcel. If you made a mistake, email us as soon as possible so we can make the necessary changes to your order before it ships out, but we cannot make guarantees.
RETURN POLICY
All sales are final. Due to the nature of creating custom prints, we do not accept returns or exchanges. Mishaps with your print after it arrived? Please see our FAQ.